PRIVACY POLICY


 

PRIVACY STATEMENT


 

WHAT TYPE OF INFORMATION DO WE COLLECT?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.


 

HOW DO WE COLLECT INFORMATION?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


 

WHY DO WE COLLECT SUCH PERSONAL INFORMATION?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

To comply with any applicable laws and regulations.


 

HOW DO WE STORE, USE, SHARE AND DISCLOSE OUR SITE VISITORS' AND CUSTOMERS PERSONAL INFORMATION?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Offline payments are accepted payments outside of our site's store. In certain circumstances, including larger commissions, we can instruct buyers how to pay us (by cash, money order, wire transfer, etc.).

Using PayPal we accept PayPal payments, credit cards and debit cards. Our customers are directed to PayPal when checking out of Wix Stores. If our customers do not have a PayPal account, they can use the guest checkout option where they are not required to sign in

For more insight, you may also want to read wix's Terms of Service here http://www.wix.com/about/terms-of-use or Privacy Statement here http://www.wix.com/about/privacy.


 

HOW DO WE WORK WITH THIRD-PARTY SERVICES?

The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in the United Kingdom and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

HOW DO WE COMMUNICATE WITH OUR SITE VISITORS?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


 

HOW CAN OUR SITE VISITORS' WITHDRAW THEIR CONSENT?

If you don’t want us to process your data anymore, please contact us at studio (at) benarkart.co.uk


 

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


 

QUESTIONS AND YOUR CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at studio (at) benarkart.co.uk


 

HOW DO YOU USE COOKIES ON YOUR SITE?

Cookies are small files that are stored in browsers and devices by websites (including Wix sites and various apps), to give visitors a more personalized experience and enable other cookie-based features. Here is a list of cookies that we use:

Session (Transient) cookies: these cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (Permanent/Stored) cookies: these cookies are stored on your hard drive until they expire (i.e based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.

Cookie name: svSession

Life span: Permanent

Purpose: Creates activities and BI

Cookie name: hs

Life span: Session

Purpose: Security

Cookie name: incap_ses_${Proxy-ID}_${Site-ID}

Life span: Session

Purpose: Security

Cookie name: incap_visid_${Proxy-ID}_${Site-ID}

Life span: Session

Purpose: Security

Cookie name: nlbi_{ID}

Life span: Persistent cookie

Purpose: Security

Cookie name: XSRF-TOKEN

Life span: Persistent cookie

Purpose: Security

Cookie name: smSession

Life span: Two weeks

Purpose: Identify logged in site members

PRIVACY POLICY

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